GET 20% OFF $99+ ORDERS | CODE: JUNE20

FAQ

Vancouver, North Vancouver, West Vancouver, Burnaby, New West, Coquitlam, Port Coquitlam, Port Moody

How much is delivery?

Delivery Fee - $9.99

Free delivery for all orders over $99 (before tax)

When will I receive my order?

Deliveries generally occur 4:00pm - 10:00pm.

Order by 9 pm for same-day delivery.

Order after 9 pm will be delivered the next day.

Delivery staff do not wear any representative logos of our store.

Richmond, Delta, Surrey, Tsawwassen, White Rock

How much is delivery?

Delivery fees are based on your total cart.

$0 to $48.99 - $19.99 for same day delivery

$49 to $98.99 - $9.99 for same day delivery

over $99 - free same day delivery

When will I receive my order?

Deliveries generally occur 5 - 10:00pm.

Order by 7 pm for same-day delivery. Orders placed after 7 pm will be delivered next day.

Delivery staff do not wear any representative logos of our store.

Langley, Pitt Meadows, Maple Ridge

How much is delivery?

$14.99 for same day delivery

$9.99 for UPS shipping (1 business day) or free UPS over $49

When will I receive my order?

Deliveries generally occur 5 - 10 pm.

Order by 10 pm for same-day delivery. Orders after 10 pm will be delivered next day.

GENERAL QUESTIONS

Can I place my order over the phone?

All orders must be placed online. We can not place an order over the phone.

Can I come to your store for pickup?

No. We are an e-commerce business. All items are delivered directly from our warehouse. We are not open to the public.

Is your package discreet?

Items are discreet, packaged in plain brown paper bags, sealed and the customer's name and address written in the corner. 

Can you ship my order within Canada or worldwide?

Yes, we can. Free Expedited Shipping on all orders over $59.

Can I cancel my order or make a change of address?

In most instances, your order is processed and shipped/delivered the same day so you get it quickly. Therefore, there is no way to cancel an order once it has been submitted.

Didn't find your answer?

Get in Touch
SAME DAY DELIVERY

We deliver sex toys same day. Place your order before 9 PM for same-day delivery.

Contactless delivery

Pay online and our courier will deliver your package straight to your door.

Secured Online Payment

We accept all debit & credit cards: Visa, Visa Debit, MasterCard, Amex

100% discreet

Your order is delivered in a plain brown boxes or padded envelopes. No external brand will permit to identify the contents of the package.