FAQ
Vancouver, North Vancouver, West Vancouver, Burnaby, New West, Coquitlam, Port Coquitlam, Port Moody
Delivery Fee - $9.99
Free delivery for all orders over $99 (before tax)
Deliveries generally occur 4:00pm - 10:00pm.
Order by 9 pm for same-day delivery.
Order after 9 pm will be delivered the next day.
Delivery staff do not wear any representative logos of our store.
Richmond, Delta, Surrey, Tsawwassen, White Rock
Delivery fees are based on your total cart.
$0 to $48.99 - $19.99 for same day delivery
$49 to $98.99 - $9.99 for same day delivery
over $99 - free same day delivery
Deliveries generally occur 5 - 10:00pm.
Order by 7 pm for same-day delivery. Orders placed after 7 pm will be delivered next day.
Delivery staff do not wear any representative logos of our store.
Langley, Pitt Meadows, Maple Ridge
$14.99 for same day delivery
$9.99 for UPS shipping (1 business day) or free UPS over $49
Deliveries generally occur 5 - 10 pm.
Order by 10 pm for same-day delivery. Orders after 10 pm will be delivered next day.
GENERAL QUESTIONS
All orders must be placed online. We can not place an order over the phone.
No. We are an e-commerce business. All items are delivered directly from our warehouse. We are not open to the public.
Items are discreet, packaged in plain brown paper bags, sealed and the customer's name and address written in the corner.Â
Yes, we can. Free Expedited Shipping on all orders over $59.
In most instances, your order is processed and shipped/delivered the same day so you get it quickly. Therefore, there is no way to cancel an order once it has been submitted.
