FAQ

Vancouver, North Vancouver, West Vancouver, Burnaby, New West, Coquitlam, Port Coquitlam, Port Moody

Minimum order?

No Minimum order.

How much is delivery?

Free delivery on orders over $49, otherwise $9.99.

When will I receive my order?

Deliveries generally occur 4:00pm - 10:00pm.

Order by 9 pm for same-day delivery.

Order after 9 pm will be delivered the next day.

Delivery staff do not wear any representative logos of our store.

Richmond, Delta, Surrey, Tsawwassen, White Rock, Langley, Pitt Meadows, Abbotsford, Mission, Maple Ridge

Minimum order?

No Minimum order.

How much is delivery?

Free delivery on orders over $49, otherwise $9.99.

When will I receive my order?

Deliveries generally occur 5 - 10:00pm.

Order by 5 pm for same-day delivery. Orders after 5 pm available for an extra fee. Contact us for details.

Delivery staff do not wear any representative logos of our store.

GENERAL QUESTIONS

Can I place my order over the phone?

All orders must be placed online. We can not place an order over the phone.

Can I come to your store for pickup?

No. We are an e-commerce business. All items are delivered directly from our warehouse. We are not open to the public.

Is your package discreet?

Items are discreet, packaged in plain brown paper bags, sealed and the customer's name and address written in the corner. 

Can you ship my order worldwide?

Yes, we can ship your order worldwide. Free Expedited Shipping on all orders over $49.

Is your billing discreet?

If anyone looks at your billing statement, there will be no indication of the product purchased. 

see screenshot of credit card billing statement

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SAME DAY DELIVERY

In Metro Vancouver

From UBC to Surrey

Contactless delivery

Pay online and our courier will leave your package in a safe spot

Secured Online Payment

We accept all debit & credit cards: Visa, Visa Debit, MasterCard, Amex

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